Sales Development Representative

Sales Development | Boston, MA, United States

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Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney and Tokyo.


As a Zuora SDR (Sales Development Representative), you are a master of building pipeline (Sales Qualified Leads) within specific geographies, market segments and/or campaigns. You leverage emails, calls, and social selling tools to help customers master their subscription experience. You love customer conversations, evangelizing brands, and are passionate about helping the B2B/B2C business move to subscription-based pricing models.




  • Generate new business opportunities to fuel Zuora’s Pipeline and Growth in North America

  • Collaborate with and leverage teammates (Sales Management and Account Executives) to develop targeted lists, call strategies, and messaging to drive opportunities in regional areas

  • Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts

  • Outbound prospecting to companies via cold calling, email, marketing campaigns, etc.

  • Work to have 5+ touches for all leads (Call, Email) on all leads in your territory

  • Learn and maintain in-depth knowledge of Zuora’s product suite

  • Manage, track, and report on all activities and results using Salesforce

  • Learn and maintain in-depth knowledge of Zuora’s product suite

  • Exceed monthly/quarterly quotas for Sales Qualified Leads (SQLs)

  • Enjoy conducting high level discovery and educational conversations with Senior Executives (C-Level, VP/Director) in Target Accounts


Desired Skills and Experience:


  • 1+ years of experience in Sales Development, Operations, Audit, Sales, and/or Finance

  • Ability to work in a high-energy sales team environment; team player

  • Cold-calling experience preferred

  • Knowledge of business process, roles, and organizational structure

  • Positive and energetic phone skills, excellent listening skills, strong writing skills

  • A self-starter with a track record of successful, credible achievements

  • Passionate about technology, business, and winning

  • Proficient in using Salesforce and LinkedIn

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